Quality

Q: What do we really mean by quality, here at York Precision?

Quality is the voice of the customer. It’s our responsibility to accurately and effectively communicate and fulfill their requirements.

Q: I’ve heard you describe our quality as “world class.” What do we mean by that?

Doing the right thing. And that’s not always easy. Sometimes it costs in the short-term, but pays dividends in the long term. We do our work the right way, and with integrity. Otherwise why run the race?

Q: How does world-class quality pay off, longer-term?

Our customers, and our vendors, become partners. A true partnership is when the two parties can truly work together: it’s not one-sided, there is give-and-take to meet the end goal. We have earned their trust. Many of our customers visit us to observe our process. They see that we care and are committed to their mission. It’s resulted in more work for us and success for all.

Q: Jeff, you have worked in other ISO-certified manufacturing settings. Is there anything distinctive about quality here at YPMH?

At York Precision, my voice is always heard.

Q: How does quality at York Precision translate into each employee’s role?

Quality is always the priority in any conversation here. “Are the parts good and conforming?” That always leads the conversation.

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Quality means business success

York Precision Machining and Hydraulics, LLC. is committed to meeting applicable requirements and increasing customer satisfaction through continual improvement of its products, capabilities, and the Quality Management System. Learn more about our professional hydraulic engineering and design capabilities.

That’s our quality mission - and we live it.

Exacting inspection with Zeiss Coordinate Measuring Machine (CMM). For a complete list of equipment click here.

What We Mean by York Precision Quality

Partners and visitors to our website understand the rigors and high standards of ISO quality and are aware that York Precision Machining & Hydraulics LLC is certified to ISO 9001:2015 standards.

What does it really mean, day-to-day, as we serve our customers?
A recent interview with Jeff Shellenberger, YPMH Quality Manager, reveals the answer.

What do we really mean by quality, here at York Precision?

I’ve heard you describe our quality as “world class.” What do we mean by that?

How does world-class quality pay off, longer-term?

Jeff, you have worked in other ISO-certified manufacturing settings. Is there anything distinctive about quality here at YPMH?

And your voice is the customer’s voice.

How does quality at York Precision translate into each employee’s role?

Are there ways in which York Precision can improve?

Understanding how we achieve meeting customer requirements is both an individual and team effort. It’s a process and we continue to improve and evolve. In fact, the concept of continuous improvement is at the heart of ISO and our quality system: we are “committed to meeting applicable requirements and increasing customer satisfaction through continual improvement” of our “products, services and the Quality Management System.” So for example, our planning continues to evolve--that consistent “ping” back from production saying, Here’s how we will achieve what’s required. It’s an invigorating process. Mutual learning constantly takes place.

Another of York Precision’s strengths is that everyone is empowered and competent to achieve quality in their sphere of influence. It shows in our behavior, every day.

It’s that day-after-day steadfast commitment. It’s really true: Quality happens daily.

Quality Magazine ranks YPMH top PA Manufacturer; in top 18 globally

Quality Magazine’s February 2021 issue announced its Quality Leadership rankings for 2021. York Precision Machining & Hydraulics ranked #1 in Pennsylvania, and 18^th of the top 100 globally. In an article titled “Leading Amid Turmoil”, writer Genevieve Diesing notes, “Excellence in quality is never a small feat. This year, it was even bigger” adding, “as COVID-19 wreaked havoc on supply chains, worker safety and consumer demand, maintaining high levels of quality became a nearly superhuman feat. Hats off to this year's Quality Leadership 2021 participants.” The survey is conducted by BNP Media. Analysis and rankings consider factors such as continuous improvement and internal quality programs; contribution of quality to profitability and shareholder value; average number of hours that employees receive quality training; scrap and rework as a percentage of sales; warranty costs as a percentage of sales; and registration to various standards such as ISO 9001.

YPMH Quality Manager Jeff Shellenberger observes, “This recognition is particularly meaningful during a ‘no word-of-mouth’ COVID 19 environment because it is based solely on the work we do. And in our region, which is known for high quality manufacturing, to be #1 in PA is significant. And humbling. We’ll continue to rise to the challenge as a team and improve.”

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